Privacy Policy

1. Introduction

House of Work ("House of Work," "we," "us," "our") is a marketing and automation agency. This policy explains how we handle personal information we collect in operating our own business — from our newsletter subscribers, website visitors, prospective clients, and business contacts.

Scope. This policy covers information House of Work collects and controls for its own purposes. Personal information we handle on behalf of our business clients — whether within a client's own systems or within our own platform as part of the services we provide — is governed by our separate agreement with that client, including our Data Processing Agreement, and is not covered by this policy.

2. Information we collect

We collect contact and identity information (such as name, email address, business name, and role) that you provide through forms on our website, newsletter sign-ups, and direct correspondence; information from people who inquire about our services; and usage and device information collected automatically through cookies and similar technologies (such as IP address, browser type, and pages visited).

3. How we use information

We use this information to deliver our newsletter and communications you request, respond to inquiries and provide proposals, provide and improve our services and website, carry out marketing and analytics, and meet our legal obligations.

4. How we share information

We do not sell your personal information. We may share it with service providers who help us operate (such as our email, CRM and analytics providers), professional advisers, and authorities where required by law. Service providers may only use the data to provide services to us and are bound by confidentiality and data-protection obligations.

5. Cookies

Our website uses cookies and similar technologies to make the site work, remember your preferences, analyze traffic, and support marketing. You can control non-essential cookies through your browser settings or our cookie banner where provided.

6. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy or as required by law. We retain newsletter data until you unsubscribe, and business-contact records for a reasonable period after our last interaction.

7. Your choices

You can unsubscribe from our marketing emails at any time using the link in every message. You may also ask us to access, update, or delete the personal information we hold about you, or to stop using it for marketing, by contacting us at the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.

8. Children's privacy

Our services and website are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

9. House of Work client portal and connected apps

For our clients, the processing described in this section is also governed by our Data Processing Agreement; this section summarises it.

When you connect a third-party account to the House of Work client portal — for example your Webflow site — we receive an access token from that provider. We store it encrypted, use it only on our servers to perform the actions you have authorised (such as publishing articles you have approved to your website), and never share it. We also store the identifiers we need to do that: the name and email of the person who authorised the connection, the site, collection and field mapping you chose, and the identifiers of the items we published. Disconnecting in the portal revokes the authorisation with the provider and deletes the token immediately; removing our app in the provider's settings ends our access, and we delete the token when we detect it (normally within 24 hours).

Our service providers for the portal include Supabase (database and authentication), n8n (workflow automation), Notion (internal client configuration), Cloudflare and Webflow (hosting), Resend (email), Ayrshare (publishing to the social accounts you connect), DataForSEO (search and keyword data), Leonardo (image generation), Attio (customer relationship management), Stripe (payments), and AI model providers accessed through OpenRouter (drafting and review). They process data only on our instructions. Those that process personal data on our clients' behalf are listed, with what each one processes, on our Security and Sub-processors page.

10. Changes and contact

We may update this policy from time to time and will revise the "Last updated" date above. For any questions or requests, contact House of Work LLC at team@houseofwork.agency, or by mail at 626 NW Autumn Crest Dr, Ankeny, IA 50023.